FAQs

Whats the shipping rate?

We offer FREE Shipping on all orders.

Do you use sustainable ingredients to produce your chocolate bars?

Yes, we use Rainforest Alliance cocoa in our milk and dark emergency chocolate bars.

What does Rainforest Alliance Certified mean?

Emergency Chocolate uses Rainforest Alliance Certified Cocoa in our chocolate recipes for Australia and New Zealand . Furthermore, we are supporting the sustainable agriculture that help protect wildlands, waterways, wildlife habitat and the rights and welfare of workers, their families and communities. For more details, visit www.rainforest-alliance.org

Can I create my own chocolate bar?

Yes, we offer custom made bars that make your ideas come to life. In detail, follow the link here.

Where do you ship your chocolate form?

We ship our chocolate from each regions local wharehouse.

AUSTRALIA: Melbourne & New Zealand: Auckland

Does your chocolate contain any nuts?

Our chocolate does not contain nuts. But our chocolate is made on the same equipment that contains traces of nuts (peanuts, tree nuts, hazelnuts, almonds and walnuts).

Does your chocolate contain gluten?

Our chocolate doesn’t contain gluten. But our chocolate is made on the same equipment that contains traces of gluten.

Does your chocolate contain soy?

Our chocolate does contain soy.

Do you have dairy free products?

Yes, our dark chocolate is vegan and contains no dairy products.

How should I store my chocolate?

Our chocolate should be stored in packaging in a cool and dry place. In addition, the optimum storage temperature is between 16°C-18°C.

How long does the chocolate last?

Our chocolate has a storage shelf life of one year.

For additional questions, please use our contact form or give us a call.
We´d love to hear from you.